Expected easy start but got stuck bad
Honestly, I expected that setting up the software would be a smooth one-off thing where I could just sign in and start using it without much hassle. But that wasn't the case at all. Instead, I ended up spending lots of time repeatedly handling the setup every time I tried to access different parts of the tool, which really annoyed me. It felt like I was stuck in an endless loop of configuration rather than actually getting my work done. The dialer and database features weren’t working smoothly either, causing further delay. I hoped the onboarding training would help, but it wasn’t enough to fix these ongoing frustrations. I even tried calling support a few times, but the answers didn’t fully solve the problems. So far, my experience has been pretty frustrating compared to what I thought I’d get from WFHI. I really wanted it to be simpler but it turns out I had to put much more effort than expected just to stay connected.