3 out of 53 of 5Verified customerSales and pre-purchase
expected easy sign-up, got mixed experience
When I first signed up I thought the process would be straightforward and the billing clear from the start, but it was a bit of a struggle. The sign-up itself was smooth, and invoices arrived promptly which was good. However, I found the payment portal a little confusing and had to repeat some steps. The sales team was responsive but didn't always make things clearer on the first go. I appreciate their efforts but expected more seamless handling. Overall it balanced out because in the end, I could access the features I needed without too much hassle.