expected easy sign-up but got confusing stuff
So I was expecting a simple clear sign-up and billing process but honestly the wording on the forms and the labels were kind of confusing. Nothing felt straightforward. It was like I had to guess what some options meant or what certain buttons would do. Training was okay but I felt like I kept hitting dead ends because the labels or field names weren't what I thought they'd be. Also, the database feature description seemed different than what I actually saw in the software once logged in. Calling tools also had buttons and menus where the purpose wasn't clear, and that annoyed me. I was hoping for a clean, easy start and instead found myself needing to call support multiple times just to get help understanding the basics of using the dialer and updates. It didn't feel like a smooth onboarding experience overall. Definitely not what I had in mind when I first looked into this platform.