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WFHI review

Expected easy process but it was quite frustrating

1 out of 51 of 5Verified purchaseSales and pre-purchase

Expected easy process but it was quite frustrating

When I signed up, I expected the whole sales and purchase flow to be simple and straightforward. But honestly, the experience day to day was a different story. Invoices were confusing at times, and I had no clear idea how to check payments properly. There were delays in updates, and the database feature didn’t work as I thought it would. I kept trying to figure out the calling tools but they kept freezing or not responding. I tried to call their support line, but often it would take forever to connect or the help I got wasn’t really helpful. I feel like they don’t explain everything fully because each day I had to relearn parts or hunt for information. It wasn’t the one-time mess but persistent problems day by day. They say the updates happen automatically but sometimes after updates things got worse. It was frustrating especially when you count the time spent on things that should be easy. I really had hoped the onboarding and payment process would be better because I expected to be using this smoothly.

Nirali RanaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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