Expected easy onboarding, par zyada khud karna pada
Main soch raha tha ki onboarding simple hoga aur training se sab kuch easily clear ho jayega, par asa nahi tha. Initial setup ki training thi, lekin baaki workflows, jaise database management aur dialer integration, usko samajhne ke liye mujhe self-explore karna pada. Software automated updates deta hai, par kabhi kabhi software ke naye features focus karna thoda mushkil tha. Main ne socha tha ki telephonic support se jaldi aur effective madad milegi, par unki assistance inconsistent lagi. Sign-up aur invoice clear the, par payment confirmation ke liye mujhe khud baar baar check karna pada. Basically, expectations aur reality mein difference tha, jiske liye main prepared tha, lekin thoda frustration bhi hui. Experience neutral raha mera, kuch parts helpful aur kuch challenging lage.