Expected easy help but mila tha confusion
Mujhe laga tha support system asaan hoga aur jaldi meri zarurat ki cheezein milengi. Lekin jab maine training aur onboarding mein questions poochne ki koshish ki, toh jawab thode confusing lage. Software ke call tools aur dialer ke baare mein information organized nahi thi, jo zaroori thi mera kaam smoothly chalane ke liye. Database features ki support documentation thik thi par communication mein clarity ki kami thi. Main appreciate karti hoon ki telephonic support available tha, aur ek do baar unhone quickly reply bhi diya. Par baar baar dusre departments ke pass forward karna mujhe upset karta raha. Support team ki baatein kabhi kabhi bahut technical thi aur samjhne mein asaani nahi hui. Overall, jo maine expect kiya tha help aur information ka, woh nahi mila, thoda aur relevant aur direct communication chahiye tha mujhe.