Expected Easy Access, Got a Maze Instead
I signed up expecting to find the software and tools easily, as advertised. You claim your platform is user-friendly and intuitive, but I struggled significantly locating the exact features I needed for my workflow. The dialer and database setup were particularly difficult to navigate. It felt like the interface was cluttered and some options were buried under layers of menus, which slowed down my initial use. While I acknowledge automatic updates happened in the background, these did not improve access or clarity. I expected straightforward invoicing and smooth sign-up process, but that was not always the case either. Frankly, I hoped for a more seamless experience given your support availability, but the learning curve was steeper than I thought it would be. I hope you consider simplifying the interface or providing better onboarding steps because right now, it feels cumbersome and not as accessible as promised.