Expected easy access, but faced hurdles continuously
When I signed up, I expected to easily access the software without much hassle, assuming it would be straightforward as promised. However, I encountered repeated issues with logging in and navigation which frustrated me a lot. Each time I tried to use the dialer or update the database, the system either lagged or froze unexpectedly. I reached out to support multiple times, but the responses were slow and did not fully resolve the problems. Given this experience, I think I will need to rely on assistance again next time, which wasn’t what I wanted. The onboarding steps also felt disorganized, making it harder to grasp the software’s features quickly. Automated updates sometimes changed settings without warning, which confused me further. Overall, I had hoped for a smooth and user-friendly setup but instead found it complicated and unpredictable, making me doubt my ability to use this software independently in the future.