Expected easier onboarding but it was quite a maze
My hopes were set on a smooth onboarding and training experience, and I must say, it was somewhat disappointing. Finding the exact tutorial or help section I needed took longer than I anticipated. The training material was comprehensive enough, but sometimes the structure made it tough to locate specific information quickly. I was looking forward to a guided step-by-step process, but instead, it often felt like I was left to piece things together on my own. The sign-up and payment stage was straightforward, so at least that part matched my expectations. On the plus side, some live support calls were useful, though they couldn’t always get through every question I had about the software. It’s clear the training covered most basics, but I think more streamlined instructions or a better navigable portal would have helped. Overall, the onboarding wasn’t a complete loss, but it didn’t live up to the ease and clarity I was hoping for when I first signed up. It definitely left me wishing for a bit more in terms of accessible, user-friendly guidance.