Expected different timing, onboarding didn’t match my schedule well
When I started the training and onboarding, I had an idea of how the sessions would fit around my usual work hours, but in reality, the timing was a bit off. The modules were scheduled rigidly, which made attending some live trainings difficult. I had to juggle between their planned session slots and my personal availability, often missing parts of the training or rushing through. The software access was mostly smooth once set up, but the initial stages took longer than expected due to this mismatch in timing. Support was available by phone, but again, the delayed responses didn’t help with my schedule. I was hoping for a more flexible approach that accommodated my work hours better. Though the training content and onboarding steps themselves were fine, the coordination with my actual availability left me disappointed. All in all, this experience was not quite what I anticipated.