Expected detailed sales info but got slightly less
When I first explored WFHI’s sales materials and pre-purchase information, I expected to find extremely thorough comparisons of each software feature alongside clear training support details. While there was quite a lot of useful info available, I found that some aspects like the explanation of automatic updates and telephonic support responsiveness were touched upon only briefly. This stood out because prior software experiences usually detailed these areas more extensively, which made me pause before signing up. The invoicing and payment processes, however, matched my expectations perfectly — clear and easy to follow without surprises. So, while the core information was there and helped me make the decision, a more comprehensive breakdown in sales materials would have stood out better. Still, as I started using the software, I felt confident enough about the overall offering to continue my subscription.