Expected detailed onboarding, but some key training parts were missing

Expected detailed onboarding, but some key training parts were missing

I started the onboarding process hopeful it would cover everything I needed to get going confidently. Unfortunately, I found some important aspects of the training lacking. For example, the sessions didn’t delve deeply into how the calling tools synced with the database, which I thought was essential for my workflow. The software interface seemed simpler on the surface than I anticipated, but without more comprehensive guidance, I felt a bit lost at times. Automatic updates were nice but did not compensate for the absence of practical, step-by-step demonstrations. Overall, the onboarding didn’t meet my initial expectations and left me wanting more support in early stages.