Expected delays and repetition, but was pleasantly surprised
Honestly, I thought signing up and understood the sales process would take a lot of time with repeated explanations and waiting. Usually with these services, a lot of back and forth mails or calls slow things down. But here, the sales communication was pretty smooth from the start. I did have a few clarifications to ask but the responses came fairly quickly, much better than I expected. The whole process felt transparent without me having to chase too much or hear the same points again and again. They gave me enough time to choose my package and didn’t rush me. The waiting time during onboarding was minimal too, which was a big plus. Overall, I expected to get stuck in long waits and a lot of repetition but they managed to keep it efficient and clear, which made the pre-purchase phase less frustrating than I had assumed it would be.