Expected daily support, got frustration instead
When I started using WFHI’s software, I expected that the support provided would help smooth out daily issues, given the promises about telephonic support and priority assistance. However, what I faced was quite different. Instead of a reliable, quick response for ongoing problems during my daily workflow, there were frequent delays and communication lapses that left me stuck at times. The software’s automatic updates occasionally caused interruptions that required support, but getting help was slow. The calling tools and database features didn't behave as well as I expected, with glitches cropping up repeatedly. What I thought would be a smooth, well-supported experience turned into a cycle of unresolved problems that affected my productivity continuously. I had imagined that after the initial setup, the daily use would be hassle-free, but sadly that wasn’t the case. Regular support felt insufficient compared to my expectations, and that has really been frustrating for me from day to day.