expected convenience but got some surprises too
I was hoping the software would be straightforward and the training helpful but honestly, it was a mixed bag. Signing up was smooth and the invoicing part was clear which made things easy from the start. I liked the automated updates since they didn’t interrupt the work flow. The calling tools and dialer were mostly reliable, though sometimes felt a bit clunky. The database feature was definitely helpful but I found myself wishing for more tutorials during the training to get comfortable with it faster. Support was friendly and reachable, which was good, but sometimes getting through took longer than I expected. It wasn’t bad by any means, just not totally seamless either. Overall, what I liked is the balance between ease of use and the occasional frustrating moment, so I didn’t feel stuck but there was room to improve. It matched some of my expectations well but some areas surprised me — both ways.