Expected confidence vs actual setup experience
Initially I was not sure what to expect from the training and onboarding. I thought it would be quite complicated and take time to feel ready. Surprisingly, the structure of the training modules was clear and systematic, so by the end I felt quite confident handling most of the software tasks. However, the onboarding process itself was longer than anticipated and sometimes the pace felt slow, especially when setting up database connectors and dialer integrations. I had to spend extra time troubleshooting some areas that seemed straightforward initially. The invoicing and payment parts ran smoothly and added to my peace of mind. Comparing my expectations to reality, the training delivered more clarity than I had imagined but the onboarding process could be streamlined for faster progress. Overall, I feel equipped but aware that there are some minor gaps in the initial setup flow which might demand extra effort in the future. Still, I am glad the learning curve was manageable for someone new to this type of software.