1 out of 51 of 5Verified purchaseSupport and communication
Expected confidence after support, but left unsure
I was expecting that after contacting support a few times, I’d feel much more confident with the software. However, there was this one moment on a call when the explanation of the dialer features became so vague that I wasn’t sure if I was actually doing it right or missing something important. This left me quite unsure despite earlier positive impressions. Before that, I thought the support was okay but not particularly thorough. After that experience, my confidence definitely dropped. I hoped for clearer guidance with onboarding steps and software use, but mostly got unclear answers that didn’t help solidify my understanding.