Expected clearer training, but mostly got what I needed
I joined the WFHI training sessions expecting very detailed and step-by-step explanations, but the actual training turned out to be a bit more high-level than I hoped. The onboarding flow was mostly clear, and the trainers covered the software features comprehensively. I appreciated that they took time to explain the dialer and database functions, although sometimes I had to re-listen to some parts to fully grasp them. Automatic updates and the calling tools were well outlined, helping me understand how they integrate with daily workflows. My only small reservation was the pacing, which sometimes felt rushed especially during the software walkthrough. Still, the overall experience matched my expectations fairly well. I think the clarity was good enough to get started comfortably, and I would recommend this training for anyone willing to pay attention and clarify doubts as they go along.