Expected clearer support but got frustration instead
When I first signed up, I expected a smooth onboarding flow and ready help whenever I hit a snag, especially during setup. Unfortunately, the support communication here was quite disappointing. I found it hard to reach someone over the phone who could give precise guidance without long hold times or vague answers. The dialer and calling tools seemed promising but ran into quirks that compounded my need to call support repeatedly. Each time, the issue wasn’t fully resolved, so it feels like I’ll need to reach out again next time something breaks down. I understand updates usually come automatically, which is a plus, but the lack of clear communication made me doubt whether my questions would be fully addressed in future interactions. Overall, the promise of priority assistance didn’t feel delivered as I had hoped. I’m left uncertain if this setup will be reliable enough to support my workflows with minimal fuss or if more frustration lies ahead.