expected clearer onboarding but found value anyway
Having used other remote workflow tools before, I approached the wfhi training and onboarding with some expectations based on past experiences. The sign-up and invoicing process definitely felt smoother here in comparison, which was a plus. The training itself was comprehensive, especially on the dialing tool and database management, giving me a good view of how the software integrated with my tasks. However, compared to previous platforms I’ve tried, the initial pace was slower, especially in setup steps that felt a bit repetitive. The automatic updates worked well and didn’t disrupt my sessions, which was nice. Telephonic support was responsive though sometimes felt like the solutions needed a bit more depth. I appreciated how the database feature was highlighted extensively, which was not always the case before. Overall, despite a few small reservations about the onboarding speed, the combination of software and training here made for a useful experience, even if it took getting used to the workflow nuances.