Expected clearer labels, got a bit lost
I was optimistic about the training and onboarding based on the description, expecting the labels and instructions to be straightforward and really help me understand the workflow. However, the wording used in some parts of the software wasn’t as clear as I had thought it would be. At times, terms for features like calling tools or database functions felt vague or too technical, which made navigating a little frustrating. I did appreciate that the software covered all necessary steps for sign-up, payment, and invoicing, and the automatic updates seemed to work without hassle. The training sessions themselves were decent enough, but the labels in the app could benefit from more intuitive naming or better explanations. Despite this, I managed to get things working, although it took more trial and error than I initially hoped. Telephonic support offered was fine, though I think clearer wording in the software itself would reduce the need to call them in the first place. Overall, the experience was okay but didn’t quite meet what I was expecting in terms of clarity.