Expected clearer labels but got confusing ones
I expected the onboarding and training interface to have straightforward labeling and instructions, but that was not quite the case. Several key buttons and options had ambiguous titles that didn’t clearly indicate their function. This made navigating the initial training modules and setting up the software more frustrating than necessary. Although the training content itself seemed comprehensive, the lack of clear wording slowed down my progress. I often had to call telephonic support just to confirm what a particular feature was meant to do, which could have been avoided if labels were more intuitive. Payment and invoicing were easier to handle since those aspects were better explained. Despite these issues, I recognize that once I got past the confusing naming, the software and training did function as expected, but the onboarding experience definitely felt below my expectations due to the wording.