Expected clearer info from sales but ended up confused
When I first saw the WFHI software offering, I expected a straightforward process, especially around the sign-up and pre-purchase details. The sales pitch made it sound very simple and quick to get started. But after asking a few more questions, I didn’t feel very confident about what exactly I’d get or how the training would suit my schedule. The reps seemed polite but sometimes vague about the exact features in the software. Honestly, it felt like I was expected to just figure everything out once I signed up, which wasn't what I hoped for. I kept thinking about the support they promised, but without a clear demo, I doubted how helpful it would be when real issues came up. I know it’s not a recruitment service but I did want more clarity about how smooth the onboarding would be. Instead, I ended up wondering if I was ready to manage all the calling tools and database features on my own. Even now, it circles back to me unsure if the software would really match what I expected when I started asking around.