expected clearer info but got a mixed bag
From the start, my impression was that the sales process would offer a solid introduction with clear guidance on how to integrate the software and start using the calling system quickly. However, the reality was a bit different. While I appreciated the general overview provided during the early communications, when things started to go wrong or uncertainties appeared—such as discrepancies in billing timelines and feature explanations—the sales follow-up was slower than expected. It left me unsure about how the support and automatic updates would be handled after the purchase was confirmed. One positive aspect was the sign-up and invoicing step which was smoother than the rest and didn't pose any issues. Still, I found myself wishing that the pre-purchase information had been more detailed and transparent about what to expect from onboarding and ongoing software maintenance. The training and database features seemed promising but weren’t explained fully, leading to hesitation on my part. Overall, it didn’t quite match the initial expectations for attentive sales support, even if some functional aspects later worked fine.