Expected clearer explanations but still ended up confused
When I first signed up, I expected a more guided setup and better clarity on how the dialer integrates with other features. But during onboarding, some instructions seemed vague and I kept wondering if I was doing things right or missing out on something. The payment and invoicing part was fine but it didn’t help much with my uncertainty about using the calling tools effectively. I suppose I might need to refer back to support again to get a clearer picture next time, which wasn’t really what I was hoping for. I definitely expected more from the pre-purchase explanations versus the actual experience so far.