Expected clearer details on payment steps
Signing up was straightforward, and the invoicing process mostly went as anticipated. However, there was one moment during the payment phase that left me confused; I expected a clearer breakdown of the charges, but it wasn't provided in the invoice or the billing screen. Other than that, the recurring billing seemed to operate in a routine way, though I couldn't say much about the pacing of payments as the documentation was light on specifics introducing those elements. The payment portal's interface felt somewhat basic, not quite matching what I had expected based on the descriptions given before purchase. This missing clarity on exact billing components is something I hoped would be better explained.