3 out of 53 of 5Verified purchaseBilling and payments
Expected clearer billing, ended with mixed feelings
When I first signed up for WFHI, I expected the billing process to be quite straightforward and transparent, especially after reading about their automated invoicing system. Initially, I found the sign-up and invoicing steps easy enough to follow, and the software updates were automatic as promised. However, by the time my first payment cycle completed, I felt less confident because some charges didn't match my initial understanding, and the breakdown wasn't entirely clear in the invoice. While telephonic support was responsive, it didn’t fully clarify the discrepancies, leaving me cautiously optimistic but not entirely assured about ongoing payments.