Expected clear training but got lost and frustrated instead
Honestly, I expected the training and onboarding to be straightforward with everything clearly laid out, but I found it really hard to find what I needed. The modules felt kind of scattered and I kept jumping back and forth trying to locate the part about using the dialer and calling tools. At one point, I thought maybe I missed some instructions or maybe the database feature training was somewhere else, but the navigation just wasn’t intuitive enough to guide me properly. It’s hard to explain exactly where it went wrong because I kept hoping the next step would be clearer, but no, it kept circling back to the same confusion. I was expecting a more linear experience that would just walk me through everything step by step. Instead, it felt a bit like wandering around without a clear map, which was really frustrating since I just wanted to get going.