3 out of 53 of 5Verified purchaseSupport and communication
Expected clear support, got mixed signals
I signed up expecting prompt support and clear communication during onboarding, but my experience was a bit of a mixed bag. Some of their telephonic support calls were really helpful and quick to resolve doubts, which made me feel more confident about using their software. However, at other times, the responses felt slow and a little unclear, especially when I asked about some database features. By the end of my initial training week, I was more sure about handling the calling tools and dialer myself, but the irregular support quality left me unsure if I can always count on assistance when I need it. Overall, the experience was neither fully reassuring nor completely disappointing, but a bit of both.