Expected clear step-by-step but got thoda confusing order
Mujhe laga tha ki training aur onboarding process ko logically aur ekdum sequence mein arrange kiya jayega, par yeh experience thoda mixed raha. Pehle database feature ke baare mein training dena shuru hua, jabki dialer aur calling tools ke setup ki basic steps samajhna zaruri tha before that. Yeh thoda confusing tha mere liye, especially jab main practical kaam karne laga. Manual and automatic updates ke explanations incoherent lag rahe the compared to pehle jo steps diye gaye the. Mera yeh bhi observation tha ki telephonic support kabhi-kabhi specific queries ke liye direct answer dene mein hesitant tha, shayad unke paas proper scripts nahi the. Payment and invoicing step thoda better tha in order, par overall mujhe laga ki training modules thoda better organize kiye ja sakte the. Yeh sab hone ke bawajood, experience frustrating raha since expectations clear stepwise help thi, jo exactly nahi mili thi.