Expected clear sales info, mostly got that with minor hassle
I went in expecting the sales materials to be fairly straightforward given all the online info, and for the most part, they met my expectations. The explanations about the software features and what comes with the package were quite clear. There were a few moments where I felt like some important details about the database or calling tools weren't as explicitly laid out as I had hoped. Things like the invoicing and payment terms took a bit of effort on my side to fully understand, which was a surprise given how transparent I initially thought the process would be. The onboarding process was simpler than expected, which did add to my positive experience. Overall, while it wasn't perfect, I found that the clarity the sales process provided was good enough for me to feel comfortable proceeding forward. I do wish some aspects had been highlighted better, but I've been satisfied on the whole though that comes with a slight reservation.