Expected clear onboarding, but sab kuch thoda confusing tha
Mujhe laga tha ki training sessions aur onboarding kaafi simple aur clear honge, par mujhe thoda zyada samajhne ki zarurat padi. Jo initial explanations thi, unme kai jagah par concepts ko aasani se samjhaaya nahi gaya tha aur mujhe baar baar query karna padta tha. Dialer aur database ke features ke bare mei bhi mujhe clarity chahiye thi, lekin woh utna clear nahi hua jitna socha tha. Payment process aur invoicing ke bare mei bhi maine expect kiya tha ki instructions zyada straightforward hongi, par unmein thoda confusion tha. Support se baat karne par thodi madad mili, lekin shayad thoda aur streamlined training milti toh better hota. Overall, jitna main expect kar raha tha ki mujhe onboarding experience smooth milega, woh utna nahi hua, par thodi mehnat kar ke bhi main process samajh gaya tha.