Expected clear labels, got jumbled text instead
I initially thought the software interface would have straightforward labels and terms, but that wasn’t quite the case during my experience. Navigating through the database and dialer features often felt like guessing games because the wording didn't always make sense or relate directly to the action required. At first, I kept hoping the training module would clarify these labels, but it only partly did. When updates came through, some of the confusing terms stayed the same, which made me wonder if the developers were aware of this. I circled back to the invoicing and payment screens multiple times, expecting clearer terms but rarely finding them. The sign-up was smooth enough, though, but the inconsistent wording really slowed down my progress more than I expected. Despite all this, I guess the dialer itself worked fine, which was one good point in a generally confusing experience.