expected clear instructions but got a bit more confusion than i thought
I honestly came in thinking that the training would be super clear and easy to follow based on the brief intro sessions. The team tried to keep explanations simple, but sometimes the info about using the dialer and managing the database felt a bit rushed or packed with jargon that could confuse beginners. Plus some of the invoicing steps were mentioned quickly, leaving me wondering about payment timing and labels. I was hoping for more hand-holding during onboarding, especially since the automatic updates changed some things without much pre-warning. Overall though, the training did cover the basics well enough and with some patience, I figured things out. The style was casual and the support approachable, just not quite as straightforward as I had imagined. The process still worked okay but not as smoothly as I expected, so that’s why I’m happy but wouldn’t say it was perfect.