Expected clear info, but mila bara-bar late response
Mainne WFHI se pehle contact kiya tha, socha tha ki sales process easy hoga, aur mujhe zyada wait nahi karni padegi. Par reality mein mujhe baar baar apni basic information dobara deni padi, kyunki pahli call mein jitna explain kiya, wo samajh nahi aaya unhe. Aur phir fail hone wali baatein repeat ho rahi thi, jaise ki payment options aur software features clear nahi the. Har baar poochte the ki kya samajh aaya, par main thak chuki thi baar-baar wahi — clearly mujhe laga ki thoda system better hona chahiye thoda aur smooth. Time kaafi laga aur kabhi kabhi laga ki ye sab kuch bas delay kar raha hai onboarding ko. Mujhe lagta hai agar communication zyada transparent aur simple hoti toh main zyada asani se join kar paati, par ab mujhe laga ki ye process mujhe proved nahi kar raha thi jo main expect karti thi.