1 out of 51 of 5Verified purchaseSupport and communication
expected clear help but got confusing and slow response
I was hoping support would fix the issues quickly since my calling tools stopped working midweek. But it felt like they didn’t understand what was wrong and kept giving generic answers. I waited on phone for a long time just to get the same instructions repeated. Invoicing process was okay but didn’t help with the real problem. When automatic updates rolled out, I hoped they’d fix bugs but that only made things slower. Signing up was smooth but after that, communication just wasn’t good enough. Overall it doesn't match my expectations for quick and clear help when things go wrong.