1 out of 51 of 5Verified purchaseSupport and communication
Expected clear help but found confusing navigation
I expected to easily find the help I needed when I called support, but I encountered confusing menus and unclear directions instead. The information given didn’t directly answer my questions and I ended up wasting time going around in circles. It felt like the support system wasn’t set up for straightforward problem-solving which was frustrating when I needed quick assistance. Overall, the difficulty in getting useful, clear guidance was a disappointing mismatch from what I had hoped for after reading the product overview.