Expected clear guidance, but got vague answers

Expected clear guidance, but got vague answers

I initially expected clear instructions and straightforward communication from support, but what I received was quite disappointing. The explanations were often vague, leaving me confused about how to properly use the dialer and database features. When I called for help, it felt like the team didn't fully understand my issue or failed to communicate solutions clearly. This lack of clear communication made the onboarding process cumbersome, and I found myself stuck without real progress. The automatic updates that were supposed to simplify things rather added to my confusion. Overall, the support experience did not meet my expectations, and I am frustrated with how things have been handled so far.