4 out of 54 of 5Verified purchaseSales and pre-purchase
expected clear guidance but got more laid-back vibe
I thought the pre-purchase info and sales explained everything in detail but it felt a bit more casual than I expected. The salesperson was friendly and answered my questions but sometimes I wanted more thorough explanations. There were moments when I wasn’t sure exactly how certain features worked or what the limits were, so I felt like I had to figure that out later through the training or support. In general, the expectations from initial talks were for more formal clarity, but the approach was more relaxed and conversational which worked well for some things but less for technical details. I’d say it matched my overall experience – not bad, just took some extra effort on my part to fully understand everything.