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WFHI review

Expected clear explanations, but kuch cheeze thodi missing thi

5 out of 55 of 5Verified customerSupport and communication

Expected clear explanations, but kuch cheeze thodi missing thi

Main toh soch raha tha ki WFHI ke support aur communication se mujhe har cheez ekdum clearly samajh mein aayegi, especially training aur dialer tools ke bare mein. Pehle mujhe laga tha ki shayad automatic updates ya koi changes hote hi mujhe sari details milengi, par actual mein thoda kam explanation mila mere mutabiq. Jo main expect kar raha tha, usse thoda alag tha ki sab cheezein bina kisi detailed guide ke hi chalani padti hain kabhi kabhi. Support team ne generally acha kaam kiya, par kabhi lagta tha ki adhik clarification hona chahiye tha jisse confusion kam ho. Database feature ki working ko lekar mujhe thodi aur detail chahiye thi, jo missing thi phone pe baat karte waqt. Onboarding flow mein bhi ye perception hua ki kuch steps mein zyada comprehensive info honi chahiye thi taaki users ko khud sochna na pade solution ke liye. Jo sign-up se payment tak process tha, woh transparent tha aur usme koi kami nahi thi, bas support aur training mein clarity zyada honi chahiye thi. Overall, jo main chah raha tha support se, usme se thodi kami mehsoos hui, lekin inconsistencies se bachaya ja raha hai poore workflow ko.

Uday Purnima BalakrishnanHaryana, IndiaExperience: Published:
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