4 out of 54 of 5Verified customerSoftware and access
Expected clean sequence but some steps felt jumbled
When I first signed up, I was expecting the onboarding steps to follow a logical and straightforward order, but the reality was mixed. Some parts, like setting up the payment method and accessing the software dashboard, happened early and made sense. However, training on the dialer and database features sometimes arrived out of sync with when I actually needed to use them. The automatic updates rolled out consistently, which was good, but occasionally the telephonic support suggested steps I hadn't reached yet in the sequence. Still, the overall process was functional enough to get me going without major hassle, though a slightly more sensible step order would improve the whole experience considerably.