I started the training with clear expectations of gaining enough confidence to use the software inde

I started the training with clear expectations of gaining enough confidence to use the software inde

I started the training with clear expectations of gaining enough confidence to use the software independently. The modules seemed promising, but unfortunately, by the end of the onboarding, I still felt unsure about many aspects. The pacing wasn’t quite right for me; some parts were rushed over while others felt unnecessarily repetitive. I struggled to connect the dots between training content and actual software functionality, especially in relation to managing the dialer and database workflows. Despite follow-ups, I wasn’t fully confident navigating the dashboard alone. The invoicing and payment parts were probably the only straightforward bits, and I have no issues there. But the overall experience left me with too many doubts to comfortably use the tools without constant assistance. I had expected clarity and a solid foundation from the training, but the reality felt patchy and incomplete. I was hoping to avoid feeling lost, but instead, I am wary about continuing without more personalized guidance or clearer resources to build my confidence better.