1 out of 51 of 5Unverified experienceSupport and communication
Expected better day to day help than what came
I was hoping the support team would be consistently available and helpful throughout my daily work, but that was not what I got. Many times I reached out with routine issues or questions, and the responses were delayed or incomplete. Over several days, it became clear that the system was not designed to manage ongoing day-to-day problems effectively. The initial setup was okay, but the daily responsiveness was lacking. This disconnect between what I expected from a remote workflow tool and the reality made me frustrated, as I needed steady help to keep things smooth but seldom received it.