expected better compared to my previous tools
I have used some other software platforms for managing remote workflows before, and I was expecting this one to be a bit more user-friendly. The sign-up and invoicing process was fine, not too complicated but not as straightforward as I hoped. The training sessions seemed comprehensive, though I sometimes felt the pace was slow compared to what I am used to. The dialer and calling tools worked okay, but didn’t feel as seamless as those in the other platforms I have used. However, the database feature was quite functional and fit well into my workflow. I thought the automatic updates might cause interruptions, but thankfully they were managed smoothly. Overall, I appreciate the support team's willingness to help, though the overall software experience did surprise me in terms of how much adaptation was still required compared to what I had learned with other tools previously. So, it’s not bad but not the best experience for me.