Expected better, but what I got was frustrating
I had used other remote workflow software earlier, which was much more straightforward and responsive. With this software, I found the daily access to be cumbersome right from the start. The interface felt clunky compared to what I was used to. There were frequent delays when loading the database, and the dialer was unreliable, leading to dropped calls multiple times. Training materials were sparse, and I struggled to get clear instructions for setup. Support was not very helpful; calls often went unanswered or I was transferred across departments. The invoicing system was confusing, which added to the frustration. I had expected a smoother experience that would help me manage tasks efficiently, but instead I felt like I was stuck dealing with glitches and lack of clear guidance. Not the tool I was hoping for, unfortunately.