5 out of 55 of 5Verified purchaseTraining and onboarding
Expected basic training but got highly responsive help too
Initially, I thought training would be standard and mostly self-guided, but the responsiveness of the team truly surprised me. The onboarding phase was straightforward, and whenever I faced any difficulty understanding the features or using calling tools, the support staff responded promptly through calls and messages. This made the software feel much easier to adopt and use daily. Their patience in answering repetitive questions and adjusting the training pace according to my needs exceeded my initial expectations significantly. Despite occasional technical hiccups, having helpful people just a call away changed the entire experience for the better and gave me confidence in continuing with their remote workflow tools.