Expected basic onboarding, got smoother training experience
When I began using this platform, I expected the training and onboarding to be somewhat standard like other software I used before. The sign-up and invoicing process were fairly typical and clear enough. During initial training sessions, I found the explanations about the dialer and calling tools to be more detailed and practical than I'd anticipated. The walkthrough of the database feature helped me understand how to organize my workflows efficiently, which was better than many prior experiences where training was rushed or vague. Automatic updates rolled out in the background without disrupting my day-to-day use, which was a plus. The only slight drawback was that at times, I felt the training pace was a bit fast, making it challenging to fully absorb everything in one go. Nevertheless, the overall flow was pleasant and indicated a more thoughtful onboarding approach compared to others I previously encountered.