Expected basic help but got confident and well taken care of
When I started using the software and onboarding, I thought support might be slow or minimal, especially over calls. But I was pleasantly surprised by how confident I felt by the end of the entire process. The telephonic assistance was clear and helped me understand not just how to use the call dialer, but also how to manage the database effectively within my workflow. I was expecting to struggle more with the updates, but they happened automatically and didn’t disrupt my work. The invoicing and payment process was smooth, and I didn’t have to chase for any info. Overall, the support and communication exceeded my initial low expectations, building my confidence to use the tools daily without hesitation. It genuinely felt like someone was there to assist whenever needed, which I really appreciated.