expected a tidy flow but got a bit of a scattered sequence
I was expecting the training steps to be laid out in a pretty neat, straightforward order because that's usually how software training goes. Signing up and getting the invoice felt normal enough, and the first few stages of onboarding matched what I'd hoped for. But as I moved on, it felt like some steps could have been swapped around or could have been combined better. The dialer training came in before I'd really got comfortable with the database feature, which made things feel a little confusing. The automatic updates arrived too early in the process, sometimes interrupting the session flows, which wasn’t what I was expecting. Telephonic support was helpful when needed, but that didn’t fully make up for these small hiccups in the sequence. So what I got was generally useful training, but not quite the smooth progression I anticipated. I guess I expected a clearer path that would feel more logical as I moved along.