Expected a smoother start than what I experienced
At first, I expected the onboarding to be relatively quick and simple, especially since I had some experience with similar remote work software platforms. However, the initial training phases took longer than anticipated, mainly because I had to spend extra time understanding how the dialer and database worked together. On the plus side, once I got past that initial hurdle, the automatic updates helped keep the system running smoothly without interruptions, which was great. I also appreciated that the invoicing and payment system was straightforward and did not cause any hassle. Unfortunately, some parts of the telephonic support were hit or miss — sometimes quick and clear, other times I had to wait longer than expected for help during setup. All in all, the experience was mixed. The system offers good features, but the early stages demanded more patience and effort than I expected. So, while I’m cautiously optimistic about continuing with the software, the start wasn’t quite what I had hoped for.